CRAM Fashion

Frequently Asked Questions

If you have a question that is not shown on this page, feel free to call us during store hours at 773.477.1737 

CRAM FASHION
3331 N Broadway St.
Chicago, IL, 60657

 

ONLINE ORDER DELIVERY & PICK UP OPTIONS

We offer two methods for you to receive your online order.

SCHEDULED IN STORE PICK UP: If you select this option, an associate will email you within 24 hour of your order with select days and times for you to come and pick up your order.

DELIVERY: As of April 2020 we offer shipping throughout the United States. We are looking to introduce International shipping soon.

WHAT IS YOUR RETURN POLICY?

As a service to our customers, merchandise purchased with non-sale prices may be returned within 7 days accompanied with the original sales receipt and original packaging & tags for store credit or exchange. Items including: Bags, swimwear, underwear, gloves, eye-glasses, eye-wear, hats, and altered  merchandise are final. Sale items are FINAL SALE. No cash or credit card refunds

CAN YOU HOLD AN ITEM FOR ME?

Unfortunately, we are unable to hold items that have not yet been purchased. If you have already purchased an item, we can hold it in the store for you to pick up at a later time if you wish. 

HOW OFTEN DO YOU GET NEW SHIPMENTS?

We receive shipments of new merchandise every week, Monday-Friday. The best way to follow the new arrivals in the store is to follow our social media, or check the website. All new merchandise is posted the day off arrival in store. 

DO YOU SHIP MERCHANDISE?

If you have purhcased merchandise in the store, we do offer shipping across the U.S. For more information about the process, please call us at 773.477.1737 or ask the associate in the store.

DO YOU HAVE OTHER LOCATIONS OR AN ONLINE STORE?

As of March 2020 we have our one location at 3331 N Broadway, Chicago, IL, 60657. And our website which we have sold online since March 2020.

WHAT IS THE LARGEST SIZE YOU CARRY?

The largest waist size we offer is a 36, and our shirts are mostly from Small - Extra Large. Sometimes we may be able to order a specific size for you if we do not have it in store at the time. Please be sure to ask a sales associate or manager about this.